Home > Beaumont jobs > Beaumont customer service

Posted: Wednesday, February 7, 2018 1:55 AM

Job Description
Automotive Service Advisor is a mid-level position that entails identifying problems with automobiles, gathering information about warranties and provisions for service coverage and drafting orders for repairs to be done.

Automotive Service Advisor Job Responsibilities and Duties:
Listen to customers- account of issues and symptoms to better understand what the problem is
Perform inspections to narrow down what the cause of the problem may be
Verify warranty, insurance or contract coverage for service
Calculate and provide customer with an estimate of these expenses for resolving the problem
Explain process to clients so they understand what to expect and when their automotive will be repaired
Record information gathered from each visit in appropriate database
Draft order for repair with all information that has been gathered outlined clearly
Work with supervisors, repairmen and the rest of team to provide a positive and expedient resolution for clients.

Automotive Service Advisor Skills and Qualifications
Great customer service skills
Ability to lift up to 25-30 pounds
Excellent skills in mathematics and writing
Commitment to quality
Excellent time management skills

Why Kelly ?

At Kelly Services , we work with the best. Our clients include 95 of the Fortune 100 companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

About Kelly Services

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit and connect with us on Facebook , LinkedIn and Twitter .
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.

Associated topics: director of sales, leader, manager, sales director, sales executive, sales leader, shift lead, supervisor, team lead, territory manager


• Location: Beaumont/Pt Arthur

• Post ID: 75098037 beaumont is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018